Privacy Policy

Last updated: 9-27-2025

This Privacy Policy describes how HOPE Cataract & Laser (“we,” “our,” or “us”) collects, uses, and safeguards your information when you visit our website, HopeCataract.com.

We respect your privacy and are committed to protecting it. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

• Contact details such as your name, email address, phone number, and any information you submit through forms (e.g., appointment requests, inquiries).

• Information you provide when subscribing to newsletters, responding to surveys, or otherwise interacting with our site.

b. Automatically Collected Information (“Device Information”)

When you visit our website, we may automatically collect:

• IP address, browser type, operating system, and time zone.

• Pages you view, referral websites, and search terms.

• Cookies and similar tracking technologies (see Section 6).

c. Sensitive or Medical Information

• Our website is not intended for transmitting medical records or sensitive Protected Health Information (PHI).

• If you become a patient of HOPE Cataract & Laser, your PHI will be governed by our separate HIPAA Notice of Privacy Practices.

2. Why We Process Your Data

We process information to:

• Respond to your inquiries or appointment requests.

• Operate, maintain, and improve our website.

• Monitor site usage and prevent potential abuse.

• Send updates, newsletters, or marketing materials (with your consent where required).

• Comply with legal obligations.

We do not sell personal information to third parties.

3. Sharing of Information

We may share your information only in limited circumstances:

• Service Providers: With trusted third parties that help us operate our website (e.g., hosting, analytics, email services).

• Legal Obligations: When required by law, subpoena, or government request.

• Safety & Protection: When disclosure is necessary to protect rights, safety, or investigate fraud.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Your Privacy Rights

a. California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.

• Request deletion of personal information (with certain exceptions).

• Opt-out of sale of personal information (note: we do not sell personal information).

• Non-discrimination for exercising your CCPA rights.

To exercise these rights, contact us at:
Email: help@hopecataract.com
Phone: 714-879-0020

We may request verification of your identity before processing requests.

b. European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

• Access, correct, update, or request deletion of your personal information.

• Restrict processing or object to certain uses.

• Request data portability.

• Withdraw consent at any time.

Please note: Your information may be transferred to and stored in countries outside of the EEA, including the United States.

5. Children’s Privacy (COPPA)

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

6. Cookies and Tracking Technologies

• We use cookies to personalize your experience, analyze traffic, and support site functionality.

• Essential cookies are always active. You can adjust your browser settings to refuse optional cookies.

• Third-party services (e.g., embedded videos, analytics) may also use cookies.

7. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your information. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

9. Legal Disclosure

We may disclose information:

• If required by law, legal process, or government request.

• To enforce our Terms & Conditions.

• To protect our rights, safety, or the safety of others.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the site constitutes acceptance of the revised policy.

11. Contact Information

If you have questions or wish to exercise your privacy rights, please contact us:

HOPE Cataract & Laser
1400 N Harbor Blvd. Suite 100
Fullerton, CA 92835
Phone: 714-879-0020
Email: help@hopecataract.com